Clearing Cache and Cookies

How to Clear Cache & Cookies for Power+ (Chrome Desktop App)

If you are experiencing issues with the Power+ desktop application, follow the steps below to clear cached data for https://power.usipcom.com, then relaunch the app.

1. Open Google Chrome
   Do not use the Power+ app — open a regular Chrome browser window.
2. Go to the Power+ site
   In the address bar, enter:
   https://power.usipcom.com
3. Open Site Settings
   • Click the lock icon to the left of the URL
   • Select Site settings



4. Clear Stored Data
   • Click Cookies and site data
   • Confirm if prompted



• Click Manage on-device site data
• Confirm if prompted



• Click Delete (Trash) for power.usipcom.com
• Confirm if prompted



• Click Reload



5. Alternative Method (if needed)
   • Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
   • Set Time range to All time
   • Check:
     • Cookies and other site data
     • Cached images and files
   • Click Clear data
6. Close All Chrome Windows
   Make sure all Chrome windows and the Power+ app are fully closed.
7. Relaunch the Power+ App
   Open the Power+ Chrome desktop application again.

If issues persist after completing these steps, please contact support.