Business Voice Services
Give your business a top-quality phone-system.
Our voice service is built on a carrier-grade platform delivered over a Tier 1 IP backbone, and engineered to provide the highest levels of clarity, reliability, and redundancy.
SIP Trunking
Who It Fits
Client Testimonials
"It has made administering my company easier. It has also allowed me to support our government customers efficiently."
Rober Badillo
Organizational Strategies, Inc.
"In today’s telecom market someone will always give a lower price, but other providers cannot compete with the service you provide. It’s the great relationship and support you provide that makes us continue/increase business with you."
James Green
NHK International Corporation
SIP Trunking Pricing
SIP Trunking Pricing: Discounts are available for orders over 15 Trunks
Choose from three options. If you are keeping your legacy PRI/POTS PBX get SIP Enabled Trunking. If you are replacing your old PBX with a new IP-PBX choose SIP Trunking. If you are looking for the flexibility of seasonal call flow then choose the metered plan. Our options are designed to fit your business needs. If you are not sure what option is best for you contact one of our Sales Representatives at 1.800.972.5004 and they can help you to design your new phone system.
Metered Trunking
- Keep Your Phone Numbers
- Order New Phone Numbers
- Competitive Local and Long Distance Rates
- International and Toll Free Rates Apply
- Applicable Taxes and Regulatory Fees Apply
- Call (800) 972-5004 for discount on orders over 10 seats
SIP Trunking
- Keep Your Phone Numbers
- Order New Phone Numbers
- Unlimited Local and Long Distance
- International and Toll Free Rates Apply
- Applicable Taxes and Regulatory Fees Apply
- Call (800) 972-5004 for discount on orders over 10 seats
Internet For Your Business
Get faster, more reliable internet to get the job done.
We have a wide variety of options for fast, high-performance internet. After years of experience, we know what works best based on each business. Contact us to find the best option for your business.
Network Management
Ensure a fast, smooth network at all times.
Save time and money on trying to fix network hiccups. We'll do it for you! Our team has ample experience in making sure your network has the most uptime possible.
Prompt Alerts
Event / Alert Reporting
Customers can access USIPCOM’s reporting platform, Network Management System (NMS), via their own secure, web portal. Via NMS, customers have a complete view of the health and performance of their network devices. Point-and-click interface that arms customers with the flexibility to report on virtually any performance statistic (e.g. Response Time, Utilization, etc.) at any level (e.g. Node, Device, etc.) over any time period.
Top 10 Performance Reports
- Outlines the Top 10 sites, devices or interface across a range of performance statistics:
- CPU utilization
- Traffic
- Response Time
- Packet Loss
Network Map
Customize Your Map
Graphical view of all customer locations and a diagram of the network topology of each of the locations. You have the same MAP specific to your locations. You can Drill down and view the performance of each site or a specific device within a site. MAP your network routes and this monitoring feature will aid in the diagnosis and troubleshooting of route related issues.
- Monitor Network Routes
- Drill Down into Location
- View Specific Devices
- Choose From a List of Maps
Don't Redline Your Network
Our Management platform allows you to establish thresholds for up/down status, utilization, response time and other metrics. You can view device or interface “health” – how close is actual performance to the threshold. The reports Include access to SysLog information for each device. As part of all of our Managed Network Service offerings, USIPCOM provides our customers access to our highly flexible, easy-to-use reporting platform.
Customize Your Reporting
- Choose from a selection on custom reports to manage your network:
- Easily create custom reports across a range of performance metrics.
- Real-time or historical trending.
- Easily aggregate performance across devices or sites.
- Use this information to plan and schedule upgrades.
Who It Fits
Client Testimonials
"It has made administering my company easier. It has also allowed me to support our government customers efficiently."
Rober Badillo
Organizational Strategies, Inc.
"In today’s telecom market someone will always give a lower price, but other providers cannot compete with the service you provide. It’s the great relationship and support you provide that makes us continue/increase business with you."
James Green
NHK International Corporation
Managed Services Pricing
Discounts are available for bundling VOICE & Internet
Choose from two options and if you buy Internet and VOICE through USIPCOM you get Monitor & Alerting for FREE. If you have a small staff and can't find the time to give your network the attention needed then choose our fully managed solution. If you are the technical person responsible for the network then choose our Monitor & Alerting in order to stay proactive and have access to information to help isolate issues. If you have questions contact one of our Sales Representatives at (800) 972-5004 and they can help you to choose the right product.
Free
- Purchase VOIP and Internet Service
- Access to the User Portal
- Review standard reports on network performance
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats
Monitor & Alert
- Access to the Admin Portal
- Structure your own reports for alerts
- Use the alert information to diagnose problemsl
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats
Full Management
- We act as your technical staff to resolve problems
- Proactive notification are routed to our NOC to be addressed
- We manage configurations, Change, add, and updates
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats
Network Management
USIPCOM Network Management System
Our Full Managed Network Service means all management responsibilities are outsourced to USIPCOM. USIPCOM identifies and resolves any issues on your Managed devices. Our Network Management System (NMS) provides a comprehensive view into your network and ensures that we are proactively identifying potential issue so that we can resolve them for you before they impact your business.
The illustration to the right shows how Managed Service is implemented into your network. Click each tab over the image to the right and learn how it works piece by piece.
- Part 1 Devices Under Management: Device which USIPCOM is Managing.
- Part 2 In-Band Management Link: access via customer's dedicated Internet connection.
- Part 3 Out-of-Band Management Link: access via POT line and Modem.
- Part 4 Our Network Operations Center: Staffed 24x7x365 with eyes on your network.
- Part 5 Monitoring system view.
Custom Configurations
- BGP
- NAT
- DHCP
- Firmware Upgrades
- Static Route Statements
Not only do we proactively monitor your network for potential issues we perform routine maintenance and implement special configuration at your request. Also, consult with an Engineer to help design your configuration. Save yourself Time and Money.
Credits of up to 100% of your Monthly Charge
USIPCOM is committed to provide the highest levels of performance, reliability and stability for our Managed services. As one measure of our ongoing commitment to excellent customer service and Engineering, USIPCOM provides a Service Level Agreement (SLA) covering a wide range of performance metrics for our Managed service product. We stand behind our SLAs with meaningful financial credits to our customers should we violate our SLAs. Depending on the metric or the severity of the violation, USIPCOM will refund the entire monthly charge for your Managed service.
Our SLAs Have Real Teeth Behind Them
- Device Availability
- Mean Time to Repair
- Installation Interval Guarantee
- Change Request Implementation Interval
Who It Fits
Client Testimonials
"It has made administering my company easier. It has also allowed me to support our government customers efficiently."
Rober Badillo
Organizational Strategies, Inc.
"In today’s telecom market someone will always give a lower price, but other providers cannot compete with the service you provide. It’s the great relationship and support you provide that makes us continue/increase business with you."
James Green
NHK International Corporation
Managed Services Pricing
Discounts are available for bundling VOICE & Internet
Choose from two options and if you buy Internet and VOICE through USIPCOM you get Monitor & Alerting for FREE. If you have a small staff and can't find the time to give your network the attention needed then choose our fully managed solution. If you are the technical person responsible for the network then choose our Monitor & Alerting in order to stay proactive and have access to information to help isolate issues. If you have questions contact one of our Sales Representatives at (800) 972-5004 and they can help you to choose the right product.
Free
- Purchase VOIP and Internet Service
- Access to the User Portal
- Review standard reports on network performance
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats
Monitor & Alert
- Access to the Admin Portal
- Structure your own reports for alerts
- Use the alert information to diagnose problemsl
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats
Full Management
- We act as your technical staff to resolve problems
- Proactive notification are routed to our NOC to be addressed
- We manage configurations, Change, add, and updates
- Applicable Taxes and Regulatory Fees
- Call 1.800.972.5004 for discount on orders over 10 seats